Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-sinton-texas.primarycareaid.com (hereafter referred to as “In-home Aide for Elderly Sinton Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of information about you when you use our website, applications, services, or products (collectively, “Services”).

Scope

This policy covers all aspects of our Services, including:

  • Our primary website at https://in-home-aide-for-elderly-sinton-texas.primarycareaid.com
  • Any mobile applications, software, or tools associated with our Services
  • Online forms and surveys we may request you to complete
  • Email communications, newsletters, marketing materials, or other messages from us
  • Interactions between our users and third-party services linked to our platform

Please note that this policy does not extend to websites, applications, products, or services operated by third parties, even if they are accessible through links on our site. These entities have their own privacy policies which govern the use of your information when you interact with them.

Processing Activities

This Privacy Policy governs how we collect, process, and utilize personal data in various ways:

  1. Account Creation and Use: When you sign up for an account on our Services or use them as an authorized user, we may collect personal details such as your name, contact information, and payment details.
  2. Website Visits: We track visits to our websites to analyze trends, gather demographic data, and improve our site’s functionality. This includes using analytics cookies.
  3. Communications: We communicate with users via email, phone, or text messages for transactional purposes, marketing efforts, or customer support.
  4. Data Collection Methods: We obtain personal information through direct user input, automated technologies (like tracking pixels and cookies), and third-party sources who provide data in compliance with their privacy policies.

Types of Personal Data Collected

We collect several categories of personal data, including:

  • Account Information: User names, passwords, and account settings.
  • Payment Details: Credit or debit card numbers, billing addresses, and payment transaction history.
  • Financial Records: Bank account information (where linked for transactions).
  • Purchase History: Items purchased, quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from mobile apps.
  • Location Data: GPS coordinates or other location-based services data when you use our location-enabled services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to us.
  • Social Media Information: Data from social media platforms when you connect your accounts to our Services.
  • Product Preferences: Your choices regarding products or services we offer.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies for various purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as login sessions and account management.
  • Preferences: Remember your preferences, language settings, and other customization options.
  • Analytics: Help us understand user behavior and improve the performance of our Services.

Users can control non-essential cookies through our Cookie Manager or adjust browser settings to restrict or block certain types of cookies.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this policy, or until you request its deletion. The retention periods may vary based on:

  • Legal obligations and regulatory requirements.
  • The need to provide services and maintain records.
  • Our legitimate business interests.

Once the data is no longer required, we will delete or anonymize it securely.

Security Measures

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Secure Communication: We use encryption protocols (HTTPS) for secure data transmission.
  • Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Data Encryption: Sensitive data is encrypted at rest and in transit.

Children’s Privacy

Our Services are not intended for children under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect or solicit personal information from minors.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Object: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your rights.

To exercise these rights or if you have any data-related queries, please contact our privacy team at [email protected] or write to us at the address provided below.

Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated on our website with an updated revision date. We encourage you to review this policy periodically.

Contact Us

For any questions about this Privacy Policy, our data practices, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Mail: In-home Aide for Elderly Sinton Texas, Privacy Team, [Address], City, State, ZIP Code.